• Team: Sales

• Department: Software & Services

• Line Manager: Software & Services Director

• Location: Newbury, West Berkshire

• Salary Scale: Starting at £50k based on experience

• Car allowance: £5,400pa

• Growth Incentive Scheme: £20,000pa

Job Purpose

The Business Development Manager (BDM) is responsible for accelerating sales growth and expanding Konekt’s Software & Services portfolio.

This sales role is focused on acquiring new partners, deepening relationships with existing ones, and achieving revenue and margin targets. BDMs are trusted to independently manage their pipeline and partner engagements, using their judgement to drive results and represent Konekt in all interactions.

Through proactive engagement, commercial insight, and strong vendor collaboration, the BDM ensures Konekt continues to grow its market share across cloud, SaaS, and service-based solutions.

Key Responsibilities

Sales Growth & Partner Development

• Own and deliver sales targets for Software and Professional Services.

• Create and execute a business plan to identify and convert new partner opportunities.

• Build and manage relationships with all Vendors and Partners.

• Actively prospect for new partners, nurturing them through the onboarding and enablement process.

• Expand existing partner revenue through cross-sell, upsell, and services growth initiatives.

• Track performance and pipeline activity to ensure consistent delivery against objectives.

Account Management & Relationship Building

• Manage a portfolio of active partners to achieve revenue growth and retention goals.

• Conduct regular partner business reviews to assess pipeline, performance, and enablement needs.

• Support partners in developing and executing go-to-market plans with key vendors.

• Maintain a deep understanding of each partner’s business model, challenges, and goals.

• Represent Konekt professionally at partner events, training sessions, and industry forums.

Vendor Collaboration

• Work closely with Konekt’s Business Operations Managers to drive campaigns, promotions, and enablement programmes.

• Maintain strong vendor relationships to secure joint marketing support, funding, and resources.

• Provide feedback to vendors on market trends, partner performance, and opportunity areas.

• Leverage vendor programmes and incentives to maximise partner engagement and profitability.

Commercial Management & Reporting

• Manage accurate forecasting, pipeline tracking, and CRM updates.

• Ensure commercial agreements, quotations, and renewals are completed accurately and on time.

• Analyse sales data to identify trends and inform business decisions.

• Collaborate with internal teams (Sales Operations, Finance, Customer Support) to ensure seamless customer experience from opportunity to delivery.

Skills & Attributes

• Commercially astute and strategically minded.

• Excellent relationship-builder and communicator.

• Self-motivated, proactive, and results driven.

• Confident negotiator with a solutions-oriented approach.

• Comfortable working autonomously and collaboratively.

• Highly organised with strong planning and reporting skills.

• Entrepreneurial mindset.

Core Competencies

• Smart Business Sense – identifies and maximises growth opportunities.

• Customer Champs – builds lasting, value-based relationships with partners.

• Results Rockstar – consistently delivers revenue and margin performance.

• Know-It-All Pro – demonstrates product and market expertise.

• Change Champion – embraces innovation and drives transformation.

• Ownership & Accountability – takes responsibility for delivering business outcomes.

Experience & Qualifications

• Proven experience in business development, channel sales, or account management within the software, SaaS, or services sector.

• Strong network and understanding of the cloud communications ecosystems and communication industry.

• Demonstrable track record of achieving sales and margin targets.

• Skilled in pipeline management, negotiation, and closing complex opportunities.

• Proficiency in CRM systems (e.g., Salesforce, NetSuite) and Microsoft Office suite.